vehilobook • service • drive

AI & Privacy at Vehilo

AI helps with the car, not your identity.

Vehilo keeps AI-assisted research separate from customer contact data by design. Your contact details stay in the customer system. The analysis works with the listing, vehicle facts, and buying context needed to prepare a founder-reviewed next step.

Contact details stay in CRM

Name, email, and phone are used for questions, scheduling, and follow-up. They do not belong in the AI research task.

AI sees vehicle context

The listing link, visible vehicle facts, budget, use case, must-haves, dealbreakers, region, and timeline are usually enough for research.

Founder review remains required

AI outputs are internal drafts. Customer-relevant claims are reviewed, uncertainty stays visible, and we never imply a physical inspection happened.

What research can use

  • Listing and public marketplace data
  • Vehicle facts and visible seller claims
  • Budget, use case, timeline, and search preferences
  • Sources, open questions, risks, and uncertainties

What stays out by default

  • Name, email, and phone number
  • Normalized emails and direct contact fields
  • Freeform contact messages when they contain identity data
  • Artifact paths derived from name or email

This separation reduces unnecessary data exposure and makes the role of AI clear: better vehicle research, not identity processing.

AI & Privacy | Vehilo