Does Vehilo sell cars?
No. Vehilo provides buyer advice and research.
FAQ
Does Vehilo inspect the car mechanically?
No. A technical examination needs a qualified workshop or inspection service to examine the car. Vehilo can help prepare questions for that inspection but does not establish mechanical condition itself.
Does Vehilo arrange finance or insurance?
No. Vehilo does not currently arrange vehicle finance or insurance.
When does the 48-hour turnaround for a Listing Audit start?
It starts once payment, your contact details and sufficient vehicle and listing information are available. If necessary information is missing, the deadline pauses until it is supplied. This commitment applies to the paid Listing Audit; it is not automatically the turnaround for every Vehilo service.
Does a Listing Audit include a discussion?
Yes. The Listing Audit includes a 30-minute discussion of the report. The report comes with a link to arrange the appointment.
Can I cancel or withdraw?
Yes. Consumers are informed separately about their withdrawal right. Before substantive work starts, Vehilo's goodwill policy refunds in full. If you request fast start, withdrawing after work has started may require value compensation for work already performed.
What if the listing disappears?
If the listing disappears or is clearly unsuitable before substantive work starts, you can choose a full refund or one free switch to another suitable listing.
What if information is missing?
The delivery clock pauses until the missing information is available. If an order remains unworkable for seven days, we actively agree whether you prefer a refund, switch, or later continuation.